Frequently asked questions
Frequently Asked Questions About CareForce PMS
Quick answers about CareForce Cloud and our product roadmap.
Is CareForce an EHR?
CareForce is a Practice Management Software (PMS) for care agencies, starting with HCBS. Clinical/medical data support is on our roadmap and will be launched with appropriate safeguards.
Do you support HIPAA compliance today?
We implement healthcare-grade security (encryption, RBAC, audit logs) and align with industry standards. When clinical/medical data features launch, they will ship with appropriate safeguards.
What is the difference between PMS and EHR?
Practice Management Software (PMS) handles operational workflows like hiring, scheduling, compliance, and workforce management. Electronic Health Records (EHR) focus on clinical documentation and medical data. CareForce is a PMS today with clinical features coming soon.
Does CareForce integrate with EVV systems?
Yes, CareForce integrates with Electronic Visit Verification (EVV) systems to ensure compliance with state and federal requirements for HCBS providers.
Can CareForce help with state audits and inspections?
Absolutely. CareForce provides complete audit trails, credential tracking, policy acknowledgements, and compliance monitoring to keep your agency inspection-ready at all times.
What types of care agencies use CareForce?
CareForce is built for Home and Community-Based Services (HCBS) providers, including agencies serving individuals with intellectual and developmental disabilities (IDD), personal care, and community support programs.
How long does implementation take?
Implementation timelines vary based on agency size and complexity. Most agencies are up and running within 2-4 weeks. We provide dedicated onboarding support to ensure a smooth transition.
How do we get in touch?
Email info@careforce.cloud or request a demo from the site. We respond quickly.